United Utilities : Leading Innovation and Community Impact...

United Utilities United Utilities is one of the UK’s foremost water and wastewater companies,
serving millions of people across North West England. The company is recognized
for its commitment to innovation, sustainability, and community engagement.

United Utilities

Driving Innovation through Partnerships

#United Utilities continually collaborates with cutting-edge suppliers through its Innovation Lab.
Recent partners include Graphene Green Concrete, Maid Labs Technologies, Bluemethane,
and Atmos International. These collaborations focus on developing new technologies for
water management, leakage reduction, and environmental sustainability,
ensuring the company remains at the forefront of industry advancements.

Supporting Customers and Communities

The company is dedicated to helping customers, especially those facing financial hardship.

Initiatives like flexible payment schemes and priority services ensure that vulnerable

customers receive the support they need. United Utilities also invests in community

projects, such as environmental clean-ups and educational programs,

to foster a positive impact beyond water services.

Promoting Environmental Sustainability

United Utilities is committed to reducing its environmental footprint.
Projects like the under-sowing maize trial in Cheshire aim to improve crop yield,
water quality, and soil health. The company also encourages water efficiency
among customers through tips, awareness campaigns, and innovative solutions.

Embracing Diversity and Inclusion

The company values diversity and inclusion within its workforce. Employee networks,
such as the LGBT+ group, play a central role in fostering an inclusive culture.
United Utilities regularly participates in events like National Inclusion Week
and Black Leaders Awareness Day, highlighting its dedication to equality and representation.

Preparing for the Future

With a focus on resilience and digital transformation,
#United Utilities invests in smart technologies and infrastructure upgrades
to ensure reliable service in the face of changing weather patterns and growing demand.
The company’s approach to digital inclusion and STEM education prepares both
customers and employees for a rapidly evolving sector.

#United Utilities’ ongoing efforts in innovation, community support,
environmental stewardship, and inclusion make it a leader in the
utilities sector, setting standards for others to follow.